Powerful learning. 
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Upskilling, empowering, and inspiring lifelong learners from the frontline to the executive suite.
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Learning, unleashed.

Explore new concepts, support competency development, and reinforce best practices with programs offered by EduJay. Our workshops can be deployed as turnkey solutions or customized to fit your learning objectives. EduJay provides keynotes, onsite workshops, interactive webinars, self-paced classes, and hybrid learning experiences that address a variety of topics that empower staff and leaders alike to do more great work. A sampling of some of our most popular classes are below. We also gladly work with our clients to create custom content and experiences for needs unique to your organization. 
  • Workshops
  • Conflict Resolution in the Workplace
Conflict Resolution in the Workplace

Conflict Resolution in the Workplace

Conflict resolution can be a thorny subject in the workplace. From dealing with difficult personalities to having different communication styles, conflict can arise whether you are working with internal or external customers. Successfully dealing with conflict stems from understanding our own behavior and how we influence others. By approaching conflict as a necessary conversation, and approaching the situation with a plan, we can engage in more meaningful dialog.

 

During this session, attendees will learn how their attitudes and behaviors affect others, discover techniques for overcoming challenging behavior, and develop strategies for navigating difficult situations.

Testimonials

See what actual clients think about learning experiences facilitated by EduJay.
"We hired Jay to bring inspiration and energy to our Staff Day. It is not often that presenters delight every level of an organization, but Jay impressed our leaders with his focus and engaged every staff member with his insight.”
Public Services Manager
– Sylvie Szafranski
"Jay is not only a solid technical expert in his field but also a powerful motivator. You're bound to learn more than you had anticipated while smiling and laughing throughout the process. I can't say enough about partnering with him."
Head of Quality and Compliance
– Mandy Gervasio
"Jay was part of my initial orientation and training when I joined the Gwinnett County Public Library System. I said then, and maintain now, that it was some of the best professional training I've ever received in my entire career."
Associate Director, Prospect Research
– Brian Wilson
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